When estimating the cost of finishing a story most people only thinks about implementation. What's really important is the cost to get it to production and maintenance. Managers stress a low cost on implementation but that can lead to a high maintenance cost. If you think about how much it cost to finish a project compared to maintaining the product, then hopefully you realize that having a product and a team that can handle changes is very important. Some people think that after they get the system into production then the workload will go down quite a lot. But the opposite can happen because then you have both production issues and new change request/defects to handle. That's why it's so important to have a good way to handle changes because they will come. I don't think that your product will be version 1.0 that long.
There are many ways to handle changes from software development to organization. I will talk about some of them in future posts. Stay tuned.
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